FAQ

Size chart

You can find our size chart in the images of each product.

I have received the wrong size/item, or a defective product.

Please write us an e-mail via our contact page so we can resolve the issue!

How long will it take for my order to ship/ deliver?

Orders will take about 1-3 business days to ship. Usually orders will ship same day when placed before 3PM PST. Orders will be shipped USPS Ground advantage(2-4 days) or USPS Priority(2 days) depending on the item(s). 

*Note: It is our job to make sure your order is safely packaged and arrives to the post office to be shipped out. Once shipped, it is in the hands of the postal service. We will provide a tracking number, Club 55 is not liable for lost or stolen packages that have delivery confirmation to the address that was provided.

Customers are responsible for filing any claims with carriers for lost or stolen packages. Please contact your local postal office for further information on lost/stolen mail.

International Shipping
For our international Guests- Please email us if you would like to order anything from our site. We always want to try and provide the cheapest shipping costs to our international club members. 

Returns and Exchanges

Unfortunately, we do not offer exchanges or returns at this time. We cannot cancel or change orders once they have been submitted. Please be sure to use our size chart for reference when ordering.

Help! The size I want does not appear for the item I want

If the size you want does not show on the item you'd like that means it is sold out. Please sign up for our newsletter to be the first to know when certain items are restocking!

Sale Items

All purchases are final for items that are on sale. Items may not be returned or exchanged due to inventory quantities.

I never received a order confirmation, or Shipping Confirmation

If you did not receive one please check your spam folder for the email you used during checkout. If it is nowhere to be found please email us all the information you have regarding you order. For any issues regarding this contact us at [email protected]

Can I model / photograph / design for you guys?

Definitely! We love collabing with other artists. Please email us your portfolio via our contact page.